Nand Imperial Consulting Pvt Ltd.

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Job openings for wfm manager in mohali

WFM Manager- Mohali


Job Description Send me Jobs like this

Plan resource ensuring reliability/ quality of underlying data

Create/ manage staff schedule to furnish task on daily basis

Measure & incorporate Shrinkage\\\'s

Report of data/ observations real time based

Optimize operational metric

Be an advocate WFM

Desired Candidate Profile:

Min 1 year of experience in BPO as Manager

Must have knowledge of Macro / Manpower planning / Scheduling & forecasting / Invoicing

Must know about RTA, capacity planning

Comfortable with rotational shifts

Excellent communication skills

Experience 4 - 7 Years
Salary 4 Lac To 7 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Vocational Course
Key Skills WFM Management Telecalling

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