Nand Imperial Consulting Pvt Ltd.

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Job openings for wfm analyst in gurgaon

WFM Executive/Analyst


Job Description Send me Jobs like this
Plan resource ensuring reliability/ quality of underlying data
Create/ manage staff schedule to furnish task on daily basis
Measure & incorporate Shrinkages
Report of data/ observations real time based
Optimize operational metric
Be an advocate WFM
Desired Candidate Profile:
Min 1 year of experience in BPO as Manager
Must have knowledge of Macro / Manpower planning / Scheduling & forecasting / Invoicing
Must know about RTA, capacity planning
Comfortable with rotational shifts
Excellent communication skills

Experience 4 - 7 Years
Salary 4 Lac To 6 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary
Key Skills Work Force Management

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