We are hiring for the below mentioned position in a leading International BPO:
Call center training team managers are responsible for ensuring that call center agents provide the kind of service that builds high levels of customer satisfaction.
By coaching and training both new recruits and experienced agents, these managers help call centers meet their most important goals: improving productivity, reducing operating expenses, retaining customers, generating incremental revenue, providing an outstanding customer experience, and reducing agent attrition.
Excellent Communication skills.
Should be currently working as Manager Training in BPO
BPO Experience and training experience is must.
Atleast 5 years of Experience should have.
Voice, Non-Voice International process.
|Experience||4 - 8 Years|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Key Skills||Team Management Training development Process Training International BPO Excellent Communication skills Voice Non Voice|
Imperial is hiring for International BPO
|About Company||Its One of the leading company in market.|