Having Work experience Of Trainer in BPO Company.
Good Knowledge about all the certification related to Training.
Track record in designing and executing successful training programs
Trainer- team handling- leadership
Good communication skills.
Good Exposure of International BPO.
Comfortable with Rotational shift.
Determines training needs by observing sales and service encounters; studying sales, technical,
service and customer experience results reports; conferring with management.
Develops individual results by maintaining policy and procedure resources; providing coaching;
conducting training sessions; developing outcome improvement resources.
Improves training effectiveness by developing new approaches and techniques; making support
readily available; integrating support with routine job functions.
|Experience||3 - 7 Years|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Key Skills||leadership excellent communication skills Training team handling|
|About Company||One of the Leading BPO company|