Imperial Training & Consulting


Job openings for technical support executive in indore

Technical Support Executive -Azure

Indore


• provide Exceptional Customer Support to Internal and External Service Users
• technical Support Via Phone, Email and Portal to Internal and External Users Services Include (o365, Clarity
Connect, Skype for Business, Cisco Spark)
• ensure Effective Incident Management in Line Defined Sla Commitments
• manage Our Suppliers to Ensure Incident Resolution in Line with Set Slas
• management of Incident and Service Requests Via Case Management Tool
• incident Troubleshooting and Diagnostic Work
• contribute to and Maintain the Company Knowledge Base
• drive Readiness and Incident Resolution.

Experience 1 - 2 Years
Salary 4 Lac 50 Thousand To 6 Lac P.A.
Industry IT Hardware / Technical Support / Telecom Engineering
Qualification Other Bachelor Degree
Key Skills Technical Support Azure Microsoft Azure SQL Azure International BPO Voice Process

About Company