Nand Imperial Consulting Pvt Ltd.

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Job openings for technical support associate in gurgaon

Technical Support Associate(Voice) - Gurgaon


Working with customers/employees to identify computer problems and advising on the solution
Logging and keeping records of customer/employee queries
Analysing call logs so you can spot common trends and underlying problems
Updating self-help documents so customers/employees can try to fix problems themselves
Working with field engineers to visit customers/employees if the problem is more serious
Testing and fixing faulty equipment

Experience 1 - 2 Years
Salary Not Disclosed
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Technical Support Desktop SUPPORT International BPO CALLING Complaint Handling Testing Call Centre

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International BPO

About Company One of the Leading International Company
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