Nand Imperial Consulting Pvt Ltd.

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Job openings for team manager in mohali

Team Manager(interanational Company)- Mohali

Mohali


Job Description:
• Implement team goals or objectives
• Supervise, train or guide team members
• Mediate any interpersonal issues
• Inspire and motivate team members
• Provide effective feedback
• Manage remote teams
• Utilize technology effectively
• Be knowledgeable about each team members job role

Job Criteria:
o Must have a relevant prior on paper experience.
o Must possess 6-10 years of experience in international voice collection processes (preferably US).
o They should have handled a team of 15-20 advisors (Team manager)
o Should have been responsible for SLA adherence, service quality, client interaction and incorporating floor feedback into training programs. Should be willing to work in US shifts.
o Excellent Comm. Skills
o Must understand KRAs and KPIs of a team manager

Experience 4 - 8 Years
Salary 6 Lac 50 Thousand To 7 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Team Manager Team Management

About Company

Company Name

International BPO

About Company Imperial is hiring for One of the International Company
Email ID info@itcimperial.com

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