Nand Imperial Consulting Pvt Ltd.

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Job openings for team leader in gurgaon

Team Leader - International BPO - Gurgaon

Gurgaon


Job Description:

To handle a team of associates working on any process
Excellent management & leadership qualities.
Administrating & resolving escalated queries.
Mentoring & achieving team targets.
Guiding the team time to time.
Making reports & appraisal

Desired Candidate Profile:

Must have Min 2 years of experience as team leader in BPO
Aware of KRA\'S of team leader
Strong skill sets on Attrition , Shrinkage , SLA , C-sat, AHT, Occupancy , MBR & QBR
Good communication skills
Flexible with 24/7 timings
Immediate joiner

Experience 1 - 4 Years
Salary 2 Lac 75 Thousand To 3 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Team Leading Process Champion Activities Team Leading International BPO Attrition Shrinkage SLA AHT Occupancy MBR QBR communication skills

About Company

Company Name

International BPO

About Company One of the Leading BPO
Email ID info@itcimperial.com

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