Nand Imperial Consulting Pvt Ltd.

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Job openings for team leader in gurgaon

Team Leader - International BPO - Gurgaon


Job Description:

To handle a team of associates working on any process
Excellent management & leadership qualities.
Administrating & resolving escalated queries.
Mentoring & achieving team targets.
Guiding the team time to time.
Making reports & appraisal

Desired Candidate Profile:

Must have Min 2 years of experience as team leader in BPO
Aware of KRA\'S of team leader
Strong skill sets on Attrition , Shrinkage , SLA , C-sat, AHT, Occupancy , MBR & QBR
Good communication skills
Flexible with 24/7 timings
Immediate joiner

Experience 1 - 4 Years
Salary 2 Lac 75 Thousand To 3 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Team Leading Process Champion Activities Team Leading International BPO Attrition Shrinkage SLA AHT Occupancy MBR QBR communication skills

About Company

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International BPO

About Company One of the Leading BPO
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