Nand Imperial Consulting Pvt Ltd.

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Job openings for service delivery head female in mohali

Service Delivery Head(Female)- Mohali

Mohali


Job Description:
-Identifies a client\'s needs & oversees the delivery of the services
-Provide consistently high levels of customer service
-Helps in any interruption while transitions
-Client Relationship Management
-Primary contact for client concerns
-Reporting system

Desired Candidate Profile
-Must have managed the Voice & back office troubleshooting for BPO Process
-Service Delivery support or transition to US/UK client
-Excellent Communication skills
-Valid passport & if possible not mandate a US Visa
-Open for night shift
-Immediate Joiner

Experience 10 - 15 Years
Salary 12 Lac To 14 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary
Key Skills Service Delivery Head BPO Process Client Interaction Management Reporting US and UK Clients Night Shift

About Company

Company Name

International BPO

About Company One of the Multinational Leading company
Email ID info@itcimperial.com

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