Nand Imperial Consulting Pvt Ltd.

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Job openings for quality manager in indore

Quality Manager - International BPO - Indore


Job Description:
Devising & establishing a company's quality procedures, standards/ specifications
Mentoring & provide feedback to the employee
Defining quality procedures
Using relevant quality tools
Conduct regular Audits & Checks on the team & Quality Assurance

Job Criteria :
Should be aware of Quality KPIs and KRAs
Would Prefer the candidate having Six Sigma Certification
Should Have knowledge of Managerial Responsibilities
Excellent Communication skills
Flexible with shifts

Experience 4 - 6 Years
Salary Not Disclosed
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Quality Management Call Quality Auditing Call Analysis Customer Service Interntional BPO Quality Assurance Quality KPIs KRAs Six Sigma Communication skills

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