Nand Imperial Consulting Pvt Ltd.

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Job openings for quality analytic in jaipur

WFM - Indore / Mohali


Job Decription
Plan resource ensuring reliability/ quality of underlying data
Create/ manage staff schedule to furnish task on daily basis
Measure & incorporate Shrinkage's
Report of data/ observations real time based
Optimize operational metric
Be an advocate WFM

Desired Candidate Profile:
Min 1 year of experience in BPO as Manager
Must have knowledge of Macro / Manpower planning / Scheduling & forecasting / Invoicing
Must know about RTA, capacity planning
Comfortable with rotational shifts
Excellent communication skills

Experience 2 - 5 Years
Salary 2 Lac To 6 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Quality Analytic

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International BPO

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