Nand Imperial Consulting Pvt Ltd.

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Job openings for quality analyst in mohali

Quality Analyst- International Company- Mohali


Audit calls , emails , chats etc.
To conduct regular Feedback sessions for Agents.
3. To conduct calibration sessions with operations and training team.
4. Generating daily , weekly & monthly Quality Reports.
5. Should have knowledge of 7 tools of quality.
6. Assistance for continual improvement
7. Providing trainings to agents on quality parameters , KRA\'s and expectations .

Experience 2 - 4 Years
Salary 4 Lac To 6 Lac P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills Quality Analysis

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International BPO

About Company One of the Leading International BPO Industry
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