Nand Imperial Consulting Pvt Ltd.

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Job openings for process trainer in indore

Process Trainer- International BPO- Indore


Roles & Responsibilities:
Good analytical Skills.
Conduct new hire training and On the Job Training.
Organize, Plan and Implement monthly cyclic activities including refresher training, monthly tests and call monitoring.
Liaison with the Quality and Operations to identify, screen and execute process improvement plans.
Plan and improve training workshops and projects to monitor and groom poor performers.
Ability to execute training tasks/ assignment on short notice.
Interested to deliver and contribute towards process improvement

Experience 2 - 5 Years
Salary Not Disclosed
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary
Key Skills Process Training Soft Skill Corporate Training Quality Product Training International BPO Staff Development KPIs KRAs process improvement

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