• Experience across multiple IT disciplines including telecom, networking, systems and desktop administration
• Proficient with Microsoft Office tools
• Must have exceptional verbal and customer service skills
• Must have excellent writing skills, including experience doing technical writing/documentation
• Must have the ability to multi-task and prioritize
• Must be able to perform duties with minimal supervision
• 1 year degree in an IT related course of study or equivalent experience
• Experience with call center technology.
• Applicant will be requested to provide a sample of some technical writing they have completed.
|Experience||2 - 4 Years|
|Salary||2 Lac To 4 Lac P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Key Skills||Incident Analyst Communicaton Skiils Service Incident Management IT Help Desk Request Management Incident Analysts|