To handle a team of associates working on any process
Excellent management & leadership qualities.
Administrating & resolving escalated queries.
Mentoring & achieving team targets.
Guiding the team time to time.
Making reports & appraisal
Must have experience as team leader or AM in BPO
Aware of KRA\'S of team leader & AM
Strong skill sets on Attrition ,Shrinkage ,SLA ,C-sat, AHT, Occupancy
Good communication skills
Open with rotational shifts
|Experience||3 - 6 Years|
|Salary||3 Lac To 6 Lac P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Key Skills||Assistant Manager Team Leader International BPO Good Communication Skills|
|About Company||One of the Leading International BPO Industry|