Indore, Mohali, Jaipur
The primary purpose of the Customer Service Advisor is to take inbound customer calls - answering and assisting all customers with their queries which will involve handling telephone order calls, customer care enquiries, helping customers place orders, queries with any delivery queries, payment problems, re-deliveries as well as billing queries.
Depending on which campaign you are assigned to, there may be some upselling and promotion of add-on products during these calls. Alternatively, you may be required to provide a quality customer/technical service to customers through a number of communication channels which includes telephony, email, chat, voice and backend
|Experience||0 - 2 Years|
|Salary||1 Lac 75 Thousand To 3 Lac 25 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Qualification||Other Bachelor Degree|
|Key Skills||Backend Coordinator Chat Process Executive Email Support Executive Voice Process|