Attracts potential customers by answering product and service questions;
suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer\'s complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem;
expediting correction or adjustment;
following up to ensure resolution.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
|Experience||0 - 3 Years|
|Salary||1 Lac To 3 Lac 75 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service|
|Key Skills||bpo customer handling telecalling|
|About Company||Imperial is hiring for International BPO company|