Nand Imperial Consulting Pvt Ltd.

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Job openings for customer care executive in delhi ncr mohali

Customer Care Executive

Mohali


Attracts potential customers by answering product and service questions;
suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem;
expediting correction or adjustment;
following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.

Experience 0 - 5 Years
Salary 2 Lac To 3 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary
Key Skills Customer Handling Customer Support Problem Solving

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