Nand Imperial Consulting Pvt Ltd.

Find your ideal job

Keyword

Location

Functional Area

Experience

Job openings for bpo team leader in mohali

BPO Team Leader

Mohali


Create an inspiring team environment with an open communication culture
Must be aware of KRA\\\'s of team leader in BPO (any domestic or international)
Must have work experience on occupancy , SLA, attrition , utilization etc..
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Motivate team members
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Recognize high performance and reward accomplishments
Encourage creativity and risk-taking
Suggest and organize team building activities

Experience 1 - 2 Years
Salary 1 Lac To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Other Bachelor Degree
Key Skills bpo telecalling telesales telemarketing customer handling voice process customer support

About Company

Jobs by Location