Nand Imperial Consulting Pvt Ltd.

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Job openings for bpo executive in mohali

Trainer- International BPO- Mohali

Mohali


Job Responsibilities
Identify training needs by evaluating strengths and weaknesses
Translate requirements into trainings that will groom employees for the next step of their career path
Build annual training program and prepare teaching plans
Develop or oversee the production of classroom handouts, instructional materials, aids and manuals
Direct structured learning experiences and monitor their quality results
Acclimate new hires to the business and conduct orientation sessions
Deliver training courses
Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behavior
Periodically evaluate ongoing programs to ensure that they reflect any changes
Stay abreast of the new trends and tools in employee development

Job Criteria:
o On paper extensive relevant experience is must.
o Must be aware of KRAs and KPIs of trainer. And also well acquainted with Collections training modules and SOPs.
o Must have a good throughput percentage, hands on experience in conducting OJTs and TNI etc.
o Must hold an active passport.
o Excellent Comm. Skills, if possible, a US visa.
o Only immediate joiners needed.
o Must be willing to work in US shifts.

Experience 3 - 6 Years
Salary 2 Lac To 5 Lac 50 Thousand P.A.
Industry Education / Teaching / Training / Counselling / Academic
Qualification Other Bachelor Degree
Key Skills bpo customer handling voice process customer support Traning Trainer Product & Process Trainer Process Trainer Collection Process Technical Trainer

About Company

Company Name

International BPO

About Company Imperial is hiring for International Company
Email ID info@itcimperial.com

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